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Courier Dispatcher

Job Description:

Overall in-charge of management of the Delivery Management Booking App.

Nature of account: food delivery services

  • He/she is in-charge of ensuring bookings / orders assigned to riders are done in the specified time.
  • In-charge of tracking all orders dispatched from client call center are responded by riders.
  • Ensures riders are assigned correctly and report in their specific clusters.
  • Assigned in re-assigning orders to other riders from other clusters during peak hours.
  • Assigned in tracking and reporting rider performance to project head.

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