Job Description

• Update listing content, product and pricing across these platforms
• Monitor for any changes in merchant and product listings
• Internally manage customer reviews and handle negative feedback from various soc-med channels
• Communicate customer returns, cancellations and replacements internally
• Identify and recommend opportunities to improve customer experience and conversion rate
• Collaborating with other business unit for order fulfillment. (booking of pick-up and deliveries)

Qualifications

• Bachelor’s degree in marketing (preferred)
• Experience managing digital product inventory.
• Experience using web analytics and optimization tools.
• Analytical skills.
• Communication skills